Privacy policy

Privacy Policy for www.alexestates.com

Effective Date: 16.10.2024

Alex Estates (“we”, “us”, or “our”) operates the website www.alexestates.com (the “Site”). This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you interact with our website and services, in compliance with the General Data Protection Regulation (GDPR).

1. Information We Collect

When you visit or interact with our Site, we may collect the following types of information:

  • Personal Identification Information: Name, email address, phone number, and any other information you provide when submitting a request or inquiry through our contact form (e.g., personal message, preferred property types).

  • Marketing Information: If you subscribe to our newsletter or marketing emails, we will collect your email address.

  • Technical Data: Usage data such as your IP address, browser type, and activity on the Site may be collected through Google Analytics to help us understand user behavior and improve our services.

2. How We Use Your Data

We use the collected data for the following purposes:

  • To respond to your inquiries, requests, or messages about available real estate properties.
  • To send marketing communications (if you have subscribed).
  • To analyze website traffic and user behavior via Google Analytics, improving our services and user experience.

3. Legal Basis for Processing Your Data

Under GDPR, we rely on the following legal grounds to process your personal data:

  • Consent: When you provide personal information through forms or subscribe to marketing emails, you give us consent to use your data for those specific purposes.

  • Legitimate Interests: For analytics purposes, we use Google Analytics to better understand and improve our services, which benefits our business and your user experience.

4. How We Share Your Data

We do not sell, trade, or otherwise transfer your personal data to third parties, except in the following cases:

  • Google Analytics: We use Google Analytics to monitor and analyze website traffic. Google may process your data in accordance with their own Privacy Policy.

  • Legal Requirements: We may disclose your data if required by law or in response to valid requests by public authorities.

5. Your Data Protection Rights

Under GDPR, you have certain rights regarding your personal data, including:

  • Access: You have the right to request access to the personal data we hold about you.
  • Correction: You can request the correction of any inaccuracies in your personal data.
  • Deletion: You can request that we delete your personal data, where applicable.
  • Object or Restrict Processing: You have the right to object to or restrict certain types of data processing.
  • Data Portability: You can request a copy of your personal data in a structured, machine-readable format.

To exercise any of these rights, please contact us at [your email address].

6. Data Retention

We will retain your personal data only for as long as is necessary to fulfill the purposes for which it was collected or as required by law. Data provided for marketing purposes will be stored until you opt-out.

7. Cookies and Tracking Technologies

At this time, our Site does not use cookies or similar tracking technologies. However, we may introduce them in the future to enhance your browsing experience. If cookies are introduced, we will update this policy accordingly and provide an option for you to manage cookie preferences.

8. Security of Your Data

We take the security of your personal data seriously and use appropriate technical and organizational measures to safeguard it. However, please be aware that no method of transmission over the Internet is completely secure.

9. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

Alex Estates
Email: alex@alexestates.com
Phone: +34 622429992